Conversion Heroes Part 4: Pay Per Click (PPC)

Conversion Heroes

Conversion Heroes is a collection of 5-question interviews with specialists within the area of conversion. Topics for dialogue embrace touchdown pages, copywriting, conversion optimization, social media conversion, e-mail advertising, natural website positioning for touchdown pages and A/B & multivariate testing.

For at present’s interview I requested John about the way to get began with PPC, managing your campaigns and the way touchdown pages and PPC must be used collectively to extend conversions.

1. Avoiding the beginner PPC blues.

Lots of people get began with PPC by cashing in an AdWords freebie voucher and shortly blow by means of their $100 actually shortly and aren’t in a position to discover ways to achieve success.

Oli: What’s the easiest way to get began with PPC to keep away from the frustration of this typical situation?

John: Individuals continuously bounce into PPC with their thoughts targeted on a big quantity of key phrases, not on their monetary limits. It’s a good suggestion to begin small, with restricted variety of focused key phrases, and use this to check your site visitors, finances, conversion price, and so on. Do some key phrase analysis and choose solely related key phrases, then group them into targeted/focused advert teams. Attempt to embrace each kinds of key phrases – head and lengthy tail in addition to branded and non-branded key phrases to see how they carry out.

It’s additionally necessary to make use of touchdown pages. Don’t drive site visitors to the homepage or generic/irrelevant inside pages.

Oli: You point out lengthy tail phrases. Is it attainable to leverage lengthy tail methods to reduce your cost-per-click, in order that rookies can run their campaigns with a decrease finances and decrease danger?

John: A big finances isn’t obligatory, but it surely helps. The bigger your finances the broader the check marketing campaign you’ll be capable to run, and the extra information you’ll get again upon which to carry out your evaluation previous to superb tuning the marketing campaign. In case you solely have a small finances to begin with you will want to be very targeted and environment friendly with you efforts. Specializing in the lengthy tail ought to assist maintain your common price per click on down as there’s much less competitors for these key phrases and it ought to convert at the next price as lengthy tail phrases are extra particular and sometimes searched when persons are additional alongside within the determination course of. I might additionally give attention to branded phrases in an preliminary check marketing campaign as they need to convert properly. Branded phrases will be cheap when you personal the model, however in case you are promoting/selling massive properly know manufacturers there’ll possible be numerous different rivals bidding up the worth.

Oli: What’s the rational behind bidding on branded phrases?

John: There are three kinds of branded key phrases you could bid on.

  1. Your individual model
    Bidding by yourself branded phrases is subject that folks like to debate and that corporations don’t need to do in the event that they rank properly organically. I feel individuals ought to check bidding on their model. In case you earn more money you retain doing it, when you don’t make any more cash when you’re bidding in your model you cease. Easy. However don’t assume that you simply gained’t earn more money by bidding by yourself model, as a result of your rivals may very well be bidding in your model. It is usually believed that bidding by yourself model will Will increase Model Affinity & Buy Intent – Analysis has been achieved that signifies that when an organization is ranked on the prime of the primary web page within the natural end result in addition to within the paid search end result, that the potential guests have the next probability of trying favorably on the model, recalling the model in addition to buying from them.
  2. Model names that you simply promote
    In case you promote well-liked manufacturers then I might undoubtedly advocate that you simply check bidding on these model names as they associated to the merchandise you promote.
  3. Your rivals model names
    I might additionally counsel that you simply take into account bidding in your rivals model names. For example I simply did a seek for “Omniture” and this is likely one of the adverts displayed.
    Multivariate Testing
    Full Service Providing
    Have Specialists Drive Your Technique
    www.Maxymiser.com
    

    Maxymiser sells a competing product to Omniture and thus have determined to bid on their rivals title to get extra consciousness for his or her model and extra site visitors to their website. For extra data on Google’s AdWords and AdSense trademark coverage see https://adwords.google.com/support/aw/bin/answer.py?hl=en&answer=6118 and http://adwords.google.com/support/aw/bin/answer.py?hl=en&answer=144298.
    If you’ll bid in your rivals manufacturers I do advocate that you simply get a skilled individual or company that will help you so that you simply don’t get your self into to scorching water and begin getting authorized notices despatched to you.

2. PPC Marketing campaign Administration

Clearly PPC is tougher than it seems and takes planning and construction to achieve success.

Oli: What are the crucial steps concerned in operating a profitable PPC marketing campaign?

John:

PPC Marketing campaign setup – normal steps

  1. Understanding enterprise goals
  2. Key phrase analysis and discovery
  3. Marketing campaign geo-targeting
  4. Marketing campaign budgeting
  5. Marketing campaign Advert Group naming and structure
  6. Advert copy setup with A/B cut up testing

PPC Marketing campaign administration – normal steps:

  1. Bid administration
  2. Ongoing key phrase analysis
  3. Ongoing Advert copy improvement
  4. Ongoing Advert copy A/B testing
  5. Search question reporting
  6. Unfavourable key phrase analysis and implementation
  7. Content material community administration
  8. Geo-targeting administration
  9. Advert scheduling

3. Touchdown pages for PPC

Oli: How necessary is it to make use of a touchdown web page for PPC? When it comes to reaching a superb high quality rating and in addition for guaranteeing that your clicks flip into conversions?

John: It is rather necessary to make use of separate and specifically crafted touchdown pages. In truth, I’d advocate utilizing a tailor-made web page for every advert group. Principally, every touchdown web page ought to work as an extension of an advert group when it comes to key phrase relevancy and advert relevancy.

Key phrase relevancy is necessary for High quality Rating (QS) – the textual content content material on a touchdown web page must be created across the similar key phrase theme because the key phrases listed in every advert group. Advert relevancy is necessary when it comes to conversion price – so make it possible for the touchdown web page incorporates data that your guests anticipate to see after clicking your advert.

4. PPC & A/B Testing

Oli: In case you are operating an A/B check in your PPC touchdown web page to enhance conversions, are there any potential impacts in your High quality Rating or price per click on?

John: There’s a risk that completely different variations of touchdown pages would have an effect on QS and CPC, however when you’re utilizing very related variations of check pages then you definitely’re you in all probability wont see any distinction. However, completely completely different variations of check pages might have completely different affect on QS and, as end result, CPC.

Oli: What’s the easiest way to method optimizing your touchdown pages – for instance, are there parts of the web page that it is best to go away alone to maintain your advert marketing campaign steady?

John: One of the simplest ways could be testing a easy change on the touchdown web page (for instance, testing 2 variations of 1 component). It could let you progressively enhance the conversion price and regulate the High quality Rating. That manner if a change hurts your rating you’ll know what induced it and be capable to repair it. However simply since you are altering one facet, that doesn’t imply that it could actually’t be a radical change from a visible perspective.

When testing, you typically need to cross the 6 foot check. That’s, can everybody see the distinction between the 2 model when standing 6 ft away from the pc display screen.

You may maintain your check easy and solely change one component and nonetheless cross the 6 foot check by altering the hero picture, the decision to motion button, font measurement and or color…

5. Optimizing PPC for conversion

Oli: There are two details of conversion in PPC. The press by means of price of the advert and the conversion price of the goal touchdown web page. In case you needed to choose your prime conversion suggestions for every what would they be?

John: prime suggestions for growing click on by means of price

  1. Have advert copy related to focused key phrases. You may group key phrases into advert teams and create advert copy for every group
  2. Continually check completely different model of advert copy (for instance, A/B cut up testing)
  3. Maintain search community and content material community campaigns separate
  4. Take a look at DKI (Dynamic Key phrase Insertion) in adverts
  5. Take a look at completely different variations of Show URL (with www, with out www, decrease case, with key phrase, and so on)

John: Prime suggestions for growing the conversion price of your touchdown web page

  1. Produce touchdown web page content material that’s extremely related to focused key phrases (advert group). Ideally every advert group ought to have its personal touchdown web page.
  2. Have a clearly seen name to motion on the touchdown web page (lead era kind, purchase button, and so on). Don’t make guests suppose the way to proceed with conversion.
  3. Continually check your touchdown web page (A/B cut up testing or multivariate testing).
  4. Use net analytics (for instance, Google Analytics) in your touchdown web page to get extra actionable information similar to bounce price, customer loyalty, browser capabilities, and so on.
  5. Maintain your touchdown web page easy – scale back obtainable product decisions, use quick varieties, have easy/clear design, and so on.
  6. Conduct person testing with actual, dwell customers to get suggestions in your touchdown pages strengths and weak spot.
  7. Survey your customers to achieve insights into what drives them, what they consider your product/service, web site…

My because of John for being our newest Conversion Hero and sharing his data with Unbounce weblog readers.

Extra Conversion Heroes

Half 1: Roberta Rosenberg on Copywriting for Landing Pages
Half 2: Dan Martell on Social Media Conversion
Half 3: Paras Chopra on Split Testing
Half 4: John Hossack on PPC
Half 5: Chris Goward on Conversion Rate Optimization
Half 6: Cindy Alvarez on Point-of-Conversion Feedback
Half 7: Tim Ash on Landing Page Optimization


About John Hossack

John Hossack is the CEO of VKI Studios, a Vancouver based mostly efficiency optimization agency, in addition to the President of the Worldwide Web Advertising and marketing Affiliation. Previous to getting concerned with the net John was a Treasury Supervisor and foreign money dealer.

He holds an MBA from the Australian Graduate College of Administration and a BSc in Economics from the College of Victoria.

For greater than 9 years John has been working with corporations each massive and small to assist them enhance the efficiency of their on-line channels. John’s passions and far of his time are spent specializing in analytics, usability, and conversion testing with the aim of enhancing person expertise and enterprise conversion charges. John has offered on the eMetrics Summit in Toronto 2008, eMetrics Summit in San Jose in 2009, Conversion Convention San Jose in 2010, SMX Toronto 2008, 2009 and 2010, Net Analytics Affiliation occasions, spoke at and emceed the Web Advertising and marketing Convention 2008, 2009 and 2010 in Vancouver and quite a few webinars together with the American Advertising and marketing Affiliation.

John is a contributor to the VKI Studios blog and tweets beneath @vkistudios